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An accessible local backup file may be useful later. »If you have altered any of the pen or ExpressKey settings, save a backup of your customised device settings to the Wacom Cloud or onto your computer. Please reset your Wacom preference files, to make sure no errors have arisen there. Please try to backup and reset Photoshop preferences and do the same on Wacom: So that's what I received from Wacom support: Make it a wet mixer brush and you will thing Photoshop is using slow motion. Also if you set a large brush tip, Spacing 1% there will be brush lag. I have Window 10 and Photoshop CS2, CS6, CC, CC 2014, CC 2015, CC 2015.5 and CC 2017 installed. I now use windows 10 and there are setting the control panel Pen and touch, and mouse panels the need to be set from their default settings. So I configure Wacom drivers not to use Microsoft INK api for Photoshop and configure all versions to use Wintab APD when communicating the wacom pen. Old versions of Photoshop only support the Wacom pen using Wintab API for communication. I have many version of Photoshop installed including CS2. Some things like double click distance may not seem important but with Photoshop Brushes and Wacom pen it is best to be set to off. Depending on what software you have installed there are Operating System settings that need to be set, Photoshop Settings the need to be set and Wacom setting that need be set so everything works together in a useable way. There are many OS version, many Photoshop versions and many Wacom driver versions. There are many threads on Problem with Wacom Tablets. Is there any update coming to fix this? Any suggestions on how to resolve the express key dilemma currently? I am hoping that Adobe can provide some answers and assistance. Some threads were informative and others remain unanswered. I have read countless threads here on previous versions of PS CC and Wacom tablet compatibility, but nothing specific for 2017 CC.
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I am inclined to believe that this is and Adobe issue with the latest CC update or PS simply because PS seems to be the only program affected from Adobe. Photoshop is the only program it does not work in. All the programmed express keys do what they are supposed to do. The plot thickens! The tablet works flawlessly with Adobe Lightroom. I then rolled back to the previous driver of 6.15.3-3 on the tablet. I have not upgraded to the latest driver of 6.3.19-3 simply because when I attempted this, the tablet did not work at all in any Adobe program. I currently have the driver 6.3.15-3 installed for the tablet. Since then, the express keys and radial dial on my Wacom Intuos5 tablet have not worked in PS even though under the tablet properties it shows configured correctly with the express key shortcuts I want. On 12.16.16, Adobe pushed out a CC update to Photoshop. I am running current version of 2017.0.1 for PS.
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Wacom support is very poor and has only provided the answer that my problem is an Adobe issue. It's not acknowledging clicks.I am hoping the Adobe community can help me with this issue. Clicking on the text message tab and then trying to select a conversation does not work. PS: I just found that I cannot interact with the Your Phone app. Problems like this are the reason why I disabled Windows Update several years ago. On the other hand, I can't use a paint program without a tablet. But I'm worried that Your Phone app will stop working again shortly after. I do have a system image from a month ago. Apparently, Windows had surreptitiously updated SOMETHING causing the Your Phone app to stop working after the most recent restart. I need to roll back the system to the state it was in before I rebooted it yesterday, where Your Phone app was working along with all of my other apps. I have to ALT-Tab to another window to regain tablet function or close the offending app. The tablet pointer simply freezes when the app is loaded and won't move. When the system restarted, I found that my Wacom tablet no longer works with several apps, including these major ones: So I enable Windows Update service and proceed to update Windows. After a few good years of using Windows 10 without major issues (minor ones I solved myself), the Your Phone app stopped working after rebooting Windows and a message appeared that I needed to update Windows.